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Yes, all Nikon products purchased from our store come with international warranty. We provide the official Nikon warranty card which is valid worldwide. For Zambia-specific warranty claims, we handle all repairs at our certified service center.

Yes, we offer trade-in services for most DSLR and mirrorless cameras. Bring your equipment to the store for a free valuation. We consider brand, model, condition, age, and market value. Trade-in value can be applied toward any new purchase.

Most repairs are completed within 3-5 business days. Complex repairs or those requiring special parts may take 7-10 days. We provide a free diagnostic assessment and will give you a timeframe before starting any work. Emergency service is available for professional photographers with urgent needs.

Yes, workshops should be booked at least 3 days in advance as spaces are limited to 8 participants maximum to ensure quality instruction. You can book online through our website, by phone, or in person at the store. Payment secures your spot.

We offer flexible payment plans through our partnerships with local banks. Terms range from 3 to 12 months with competitive interest rates. Approval is subject to standard credit checks. Visit the store with your ID and proof of income to apply.